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Non-ministerial departmentFreedom of Information Act 2000

HM Land Registry

Registers ownership of land and property in England and Wales.

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  • FOI email addressLink reachableChecked 9 September 2026
  • Official websiteLink reachableChecked 8 September 2026
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Mapping status
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Contact route and mapping progress are separate things. A contact route status describes how the address or form was checked; mapping progress describes how far this project's own request to the organisation has got. Always confirm the route on the organisation's official website before sending a request.

What you may be able to request

Some information categories are based on the authority's published responsibilities and may not yet have been confirmed through an FOI response.

Likely areas of responsibility — not yet confirmed by Public Audit.

  • Spending and contracts
  • Board or committee minutes
  • Policies and internal guidance
  • Staffing and organisational structure
  • Complaints and performance figures

These are cautious suggestions based on what organisations of this kind usually do. They are not a statement that this organisation holds these records.

    Categories
    Policies and GuidanceStatistics and PerformanceInformation SystemsFinance and SpendingProcurement and ContractsResearch and ReportsRegisters and DatabasesProperty and Assets
    FOI ACTIVEORGANOGRAM RECEIVEDSYSTEMS INFORMATION PENDING

    Inside HM Land Registry

    Mapping the people, departments, data and systems behind one of Britain’s most important public registers.

    PublicAudit.uk is mapping the information architecture behind HM Land Registry — not requesting people’s personal records, but identifying what systems exist, what they are used for, who is responsible for them and what information is electronically searchable.

    1. 1HM LAND REGISTRY
    2. 2Directorates
    3. 3Business Areas
    4. 4Information Assets
    5. 5Databases & Systems
    6. 6Search & Reporting Capabilities

    Organisation snapshot

    What the published datasets show

    35

    Senior-post records

    Rows in the published senior organogram dataset — not necessarily unique occupied posts.

    891

    Junior staffing rows

    Rows in the published junior staffing dataset — each row groups posts, so this is not a headcount.

    CONFIRMED — OFFICIAL DATAHM Land Registry — Organogram of Staff Roles & Salaries — 31 March 2026View the official dataset ↗

    Directorate map

    How HM Land Registry is organised

    Every directorate below comes from the published organogram. Expand a directorate to see its purpose statement, senior roles and the categories of junior roles recorded against it.

    Purpose (as published by HM Land Registry)

    Register land, maintain other registers and deliver high-quality, timely services to HM Land Registry customers.

    CONFIRMED — OFFICIAL DATA

    Senior roles

    • Director of Land Registration ServicesSCS2 · published salary band £140,000–£144,999
    • Director of Service DeliverySCS1 · salary cost of reports £58,956,556
    • Director of Service DeliverySCS1 · salary cost of reports £42,984,865
    • Director of Service DeliverySCS1 · salary cost of reports £9,659,510
    • Deputy Director of Service DeliverySCS1
    • Deputy Director of Customer Service DeliverySCS1 · salary cost of reports £39,685,825
    • Deputy Director of Land Registration LawyersSCS1 · salary cost of reports £15,358,520

    Junior role categories in the organogram

    • Caseworker 170
    • Senior Caseworker 85
    • Senior Caseworker Officer/Manager 34
    • Lawyer 13
    • Digital Officer 10
    • Senior Legal Officer/Manager 8
    • Business Support Officer 5
    • Administrator 5

    Counts are rows in the published junior staffing dataset, not confirmed numbers of occupied posts. Many rows record fewer than five full-time equivalents.

    Systems and information assets in this area: AWAITING FOI RESPONSE

    REQUESTED — AWAITING RESPONSE

    Purpose (as published by HM Land Registry)

    Protect the integrity of the register and ensure HM Land Registry has the rules, orders, directions and notices required to operate effectively.

    CONFIRMED — OFFICIAL DATA

    Senior roles

    • General Counsel & Director of Data & Register IntegritySCS2 · published salary band £110,000–£114,999
    • Chief Geospatial and Data OfficerSCS1
    • Deputy Director of DataSCS1 · salary cost of reports £3,780,478
    • Deputy Director, Risk and AssuranceSCS1 · salary cost of reports £1,644,770
    • Head of Counter FraudSCS1 · salary cost of reports £941,826
    • Deputy Director of Central Legal ServicesSCS1 · salary cost of reports £4,227,417

    Junior role categories in the organogram

    • Data Officer 22
    • Senior Business Support Officer 14
    • Senior Data Officer 11
    • Business Support Officer 7
    • Senior Legal Officer/Manager 7
    • Technology Officer 6
    • Lawyer 6
    • Senior Data Officer/Manager 6
    • Legal Officer 4
    • Caseworker 3

    Counts are rows in the published junior staffing dataset, not confirmed numbers of occupied posts. Many rows record fewer than five full-time equivalents.

    Systems and information assets in this area: AWAITING FOI RESPONSE

    REQUESTED — AWAITING RESPONSE

    What information assets and searchable systems sit underneath this structure?

    🟠 FOI PENDING

    Investigation

    Counter Fraud Group

    The published organisational information says the Counter Fraud Group provides counter-fraud advice to caseworkers, fraud contacts and lawyers, and helps protect the register from fraud.

    Counter Fraud GroupLaw EnforcementCounter-Fraud Community
    CONFIRMED — OFFICIAL DATA

    Questions PublicAudit.uk is asking

    • What systems support this function?
    • What information assets are maintained?
    • What fraud-related information is recorded?
    • What information is electronically searchable?
    • Which business area owns each system?
    • What external information interfaces exist?

    We are not seeking personal records, details of individual cases or information that would compromise fraud prevention. The objective is to understand the information architecture.

    Technology

    Transformation & Technology Directorate

    Chief Transformation & Technology Officer

    Published salary band £130,000–£134,999

    Transformation

    Deputy-director level branch

    Architecture

    Deputy-director level branch

    Technology

    Deputy-director level branch

    Solutions Engineering

    Deputy-director level branch

    Planning, Delivery & Performance

    Deputy-director level branch

    Delivery

    Deputy-director level branch

    • Chief Transformation & Technology Officer
    • Deputy Director of Transformation
    • Deputy Director of Architecture
    • Deputy Director of Technology
    • Deputy Director of Technology
    • Deputy Director of Solutions Engineering
    • Deputy Director of Planning, Delivery & Performance
    • Delivery Director

    HM Land Registry describes this area as responsible for delivering resilient and secure services and systems, and for organisational transformation.

    What are those systems?

    REQUESTED — AWAITING RESPONSE

    Digital services

    Customer & Strategy Group

    • Deputy Director of Digital Services and Head of Product
    • Deputy Director of Digital Services

    This part of HM Land Registry brings together customer insight, understanding of the external environment and strategic direction.

    Digital ServicesProductsInformationCustomers

    Individual products are deliberately not named here. No product list has been confirmed by official evidence.

    Scale of reporting structures

    Salary Cost of Reports, as published

    • Director of Service Delivery£58,956,556
      Service Delivery
    • Director of Service Delivery£42,984,865
      Service Delivery
    • Deputy Director of Customer Service Delivery£39,685,825
      Service Delivery
    • Deputy Director of Land Registration Lawyers£15,358,520
      Service Delivery
    • Deputy Director of Solutions Engineering£13,218,546
      Transformation & Technology
    • Deputy Director of Transformation£12,708,841
      Transformation & Technology
    • Deputy Director of Technology£9,572,087
      Transformation & Technology
    • Deputy Director of Data£3,780,478
      Data & Register Integrity

    The FOI

    What we asked, and what came back

    1. 24 July 2026

      Information Map request submitted

      Requested:

      • organisational structure
      • information assets
      • databases
      • registers
      • case-management systems
      • document-management systems
      • searchable electronic records
      • information repositories
      • other searchable operational systems

      For each system we asked for:

      • NAME
      • PURPOSE
      • RESPONSIBLE BUSINESS AREA
      • ELECTRONICALLY SEARCHABLE?
      • CAN AUTHORISED STAFF SEARCH IT?

    HM Land Registry response

    HM Land Registry confirmed that its organisational chart is already publicly available.

    ✅ Q1 — ORGANISATIONAL STRUCTURE IDENTIFIED

    CONFIRMED — FOI RESPONSE

    HM Land Registry then asked whether the systems request should cover:

    All internal systems

    Systems required for HMLR casework

    Request now narrowed to this branch

    The request has now been narrowed to operational and statutory systems and information assets.

    Current request scope

    Areas now being pursued

    • Land Registration
    • Applications
    • Titles
    • Ownership
    • Property
    • Casework
    • Searches
    • Documents
    • Correspondence
    • Registration Decisions
    • Registers

    For each identified system we ultimately want five fields: system, purpose, responsible area, electronically searchable, and staff search capability. Until HM Land Registry answers, each unknown field reads AWAITING FOI RESPONSE. We never guess.

    Information asset explorer

    Systems and information assets

    No information assets published yet

    HM Land Registry has not yet disclosed the names, purposes, owners or search capabilities of its operational systems. Every field below is deliberately left as AWAITING FOI RESPONSE rather than filled with a guess.

    System / Asset Name
    AWAITING FOI RESPONSE
    Business Area
    AWAITING FOI RESPONSE
    Purpose
    AWAITING FOI RESPONSE
    Information Category
    AWAITING FOI RESPONSE
    Searchable
    AWAITING FOI RESPONSE
    Staff Search
    AWAITING FOI RESPONSE

    Visual information map

    Follow a branch down to the evidence

    HM Land Registry

    Why this matters

    Government publishes outputs.

    • Registers.
    • Statistics.
    • Reports.
    • Decisions.
    • FOI responses.

    PublicAudit.uk is trying to map what sits behind those outputs.

    1. Departments
    2. People
    3. Systems
    4. Databases
    5. Information Assets
    6. Search Capabilities
    7. Reports & Decisions

    You cannot properly understand a modern public authority without understanding its information architecture.

    We know how HM Land Registry is organised. Now we’re mapping the information systems underneath it.

    Source & evidence standard

    Where each finding comes from

    CONFIRMED — OFFICIAL DATACONFIRMED — FOI RESPONSEREQUESTED — AWAITING RESPONSENOT YET MAPPED

    An unanswered FOI question is never converted into a factual statement on this page.

    Open the source drawer
    • Directorate names, senior job titles, grades and pay bands

      HM Land Registry — Organogram of Staff Roles & Salaries — 31 March 2026

      CONFIRMED — OFFICIAL DATA
    • Directorate and business-area purpose statements

      Job/Team Function field — HM Land Registry — Organogram of Staff Roles & Salaries — 31 March 2026

      CONFIRMED — OFFICIAL DATA
    • Junior staffing role categories and row counts

      Junior staffing dataset (891 rows) — HM Land Registry — Organogram of Staff Roles & Salaries — 31 March 2026

      CONFIRMED — OFFICIAL DATA
    • Salary Cost of Reports figures

      Salary Cost of Reports (£) field — HM Land Registry — Organogram of Staff Roles & Salaries — 31 March 2026

      CONFIRMED — OFFICIAL DATA
    • HM Land Registry confirmed its organisational chart is already publicly available

      HM Land Registry response to PublicAudit.uk Information Map request (24 July 2026)

      CONFIRMED — FOI RESPONSE
    • Names, purposes, owners and search capabilities of operational systems

      Requested in the Information Map FOI — no response received yet

      REQUESTED — AWAITING RESPONSE
    • Team-level structure beneath deputy-director level

      Not covered by the published organogram or any FOI response so far

      NOT YET MAPPED

    Mapping progress

    1. No mapping activity recorded yet.

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